Delivery & Returns

Delivery costs

Delivery is €4.99. Delivery is free on orders over €20. The checkout shows the delivery cost before you pay.

Delivery times

Orders ship from our supplier's warehouse. Delivery to Malta takes about 22 to 32 days. Order early for Christmas.

Where we deliver

We deliver to Malta and Gozo.

Returns: faulty, damaged or wrong item

If an item arrives faulty, damaged or not as described, email miliedsabihmt@gmail.com within 14 days of delivery with your order number and a photo of the problem.

We send a replacement or give a full refund, including delivery. You do not pay any return postage. This does not affect your legal rights.

Returns: change of mind

You can cancel your order within 14 days of the day you receive it, without giving a reason.

To cancel, email miliedsabihmt@gmail.com with your order number before the 14 days end. We reply with the return address.

Send the item back unused and in its original packaging within 14 days of telling us. You pay the return postage.

We refund the price of the item and the standard delivery you paid, within 14 days of receiving the item back or proof that you sent it. The refund goes to your original payment method.

Lost parcels

If your order has not arrived 40 days after dispatch, email miliedsabihmt@gmail.com. We send the order again or give a full refund.